MANAGING STORAGE

Deleting data from Depositit

Should you ever wish to delete information from our servers, please carry out the following instructions:

1. Open the Depositit software by double clicking on the padlock icon on your desktop
2. Click on the 'Restore' window
3. Enter your password
4. Left click on the backup definition you wish to delete (or click on the triangle to view the cycles that you may wish to delete)
5. Once highlighted in blue, Select the 'FILE' menu and click on 'Delete from Server'
6. Enter your password to confirm your intention to delete your selected data from Depositit.

Notes

1. If you are deleting a definition that contains a large amount of information you may find this can take up to 10 or 15 minutes and a grey box will appear on the screen whilst this happens.

   Please be patient and let the software run until it has finished deleting your information.

2. If you have deleted a complete definition from the server, please also ensure you have deleted it from the ‘Backup’ area otherwise it will backup all over again when it’s next scheduled to run. To do this, open the Depositit software > highlight the definition > go up and click ‘delete’ on the taskbar.

IMPORTANT: Deleting information will reduce the storage for your account, however please be aware that once you have deleted information from our servers it will be completely removed and no longer available for restore. Please consider carefully before deleting any information. This action cannot be undone.

Reducing Backup Cycles

Backup Cycles mean the number of copies of your files that we hold on our servers. So if you have a backup cycle of 30 set up and it's backing up once a day, we will keep 30 back copies of your files for you.

Having a backup cycle of more than 1 allows you the flexibility to go back to a previous date to recover a file that you may require. This is useful if you don't realise you have lost a document for a few days, you can go back to the day you need and restore it.

Having a backup cycle of more than 1 should not increase your storage with us, as Depositit only backs up new or changed files. However if you are backing up continually growing files such as 'emails' or databases' we suggest that these are backed up by themselves (as a separate definition) and the Backup Cycle is reduced to 5. This is because databases and emails are single files, which tend to increase in size each time they are backed up.

If you would like to reduce the Backup Cycles for your 'database or email' definitions, please carry out these instructions:

1. Open the Depositit software by double clicking the padlock icon on your desktop.
2. Left click on the definition you wish to reduce so it's highlighted.
3. Overwrite the figure currently in your 'Backup Cycle' at the bottom right of the screen and reduce.
4. Click SAVE
5. Repeat for any additional definitions you wish to reduce

IMPORTANT: A backup cycle of 1 will simply overwrite the previous backup each time. Depositit recommend definitions have a minimum backup cycle of 5, although customers are free to set this as they wish.

How to Add or Remove Files from your Backups

To remove files from a definition:

1. Open Depositit.
2. Left click on the definition you wish to amend (so it is highlighted).
3. On the right hand side you will see a tick in the box next to your drive.
4. Click on the ‘+’ next to the box with a tick in it so it opens.
5. Keep clicking on the ‘+’ signs (next to the ticked boxes) until you reach the main folder that you wish to amend/remove files from.
6. Un-tick the file/s or folder/s that you wish to remove from the definition.
7. Once completed, go up to the top left of the window and click SAVE.

Please bear in mind that depending what Backup Cycle you have set up (i.e 30 days), you will not notice any reduction in storage until the cycle has completed.

To get round this you can set the Backup Cycle to 1 (click save afterwards) and then after the next backup all old data will automatically drop off. Once reduced, remember to re-set your Backup Cycle again (and click save afterwards).

Information on reducing Backup Cycles can be found here.

To add files to a definition:

If you are backing up your 'My Documents' folder and have been saving information directly into this folder - all the new information will be automatically included in your backups.

If you have added a new program or set up a new folder in a different area on your computer and need to back this up, you can either create a new definition or include the information within a definition you already have

To add information to a definition that is already created:

1. Open Depositit.
2. Left click on the definition you wish to add to (so it is highlighted).
3. On the right hand side you will see your drives.
4. Click on the '+' next to the drive you require and keep clicking on the '+' signs until you reach the new file/folder that you wish to backup.
5. Place a tick in the box alongside this file/folder.
6. Once selected, go up to the top left of the window and click SAVE The next time your backup runs the new information will be added.

How to Check which Files you are Backing up

To check which files you are backing up to Depositit, follow these instructions:

1. Open the Depositit software.
2. Left click on the definition you wish to check (so it’s highlighted).
3. On the right hand pane you will notice your drives appear. There should be a tick in one (or more) of them.
4. Click on the + next to the ticked box to open it.
5. Look for the next ticked box and click on the + to open it.
6. All the folders and files that are both ticked and coloured blue have been selected for backup.

If you need to add more information to be backed up, put a tick in the box next to the folder/s or file/s required and then click SAVE. Alternatively you can set up a new definition.

If you wish to omit certain folders or files, untick the ones you no longer want and then click SAVE.

How to Stop Backups from Running

There are 2 ways to stop definitions from backing up:

1. If your definition is midway through a backup:
• Open the Depositit software
• Click on the Backup Status button (top right)
• When the Progress Meter appears click 'pause' or 'cancel'

When Cancelled, nothing that has been backed up will be saved.

When Paused, any data that has been transferred will be saved and the backup will resume from the place where it has been paused the next time it runs.

2. If you wish to stop your definition/s from backing up automatically
• Open the Depositit software
• Left click on the definition you no longer wish to backup
• Go down to the Set Active box (bottom left) and un-tick this
• Click SAVE


Repeat individually for all definitions.

NOTES:

When a definition is made inactive it will no longer backup automatically BUT you are still able to back it up manually at any time.

When a definition is made inactive the data stored on our servers for this definition will remain and count towards your storage usage.

You can re-activate a definition at any time by following the above instructions and re-ticking the set active box.

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